FAQ - KRUDAR MUAY THAI

NEW STUDENTS

Welcome! Thank you for stopping by, we look forward to introducing you to Muay Thai.
We invite all new students to try a first class for only $10.
Due to covid-19 we have limited capacity (12 max) in each class.
Kindly email us at contact@krudar.com to request a trial class booking.
Save up to $100 when you purchase a class pacakage.
All classes will require you to come in your workout attire.
Please bring a water bottle, bag for shoes, and face mask.
Please review our Covid-19 safety video before attending class
Questions? Please feel free to email us at contact@krudar.com

PAID-IN-FULL

All "paid in full" memberships will be granted an extension equal to the duration the gym has been closed.
To find out your expiry date or classes remaining, please email us at contact@krudar.com.
To resume your membership we will need to transfer your membership to our new booking system.
Our new class schedule has been designed for various comfort levels based on feedback from the survey.
We now offer: Group Classes (12 people), Small Group Classes (6 people), Online Classes, Outdoor Classes, and 1-on-1 Pad Sessions.
"Paid in full" members have unlimited access to "Group" and "Online" classes.
If you are interested in other types of classes, you may request a credit transfer. There are no refunds at this time.
Please review our Covid-19 safety video before attending class.
We thank you endlessly for your support. We are excited to see you again!
Questions? As always we are here to serve you. Please email us at contact@krudar.com

AUTO-PAY MONTHLY

Most auto-pay memberships were placed on hold when the gym closed due to Covid-19.
If your auto-pay continued for the first few months of covid, you will receive a time credit equal to the time paid.
This time credit will be added to the end of your current contract.
To resume your auto-pay membership, we will need to transfer your membership to our new booking system.
You will need to make an initial monthly payment to resume the auto-pay.
The remaining auto-pay schedule will continue from your first resumed payment to the end of your contract.
At the end of your contract, you will be granted any time paid for while the gym was closed.
Please review our Covid-19 safety video before attending class.
Questions? As always we are here to serve you. Please email us at contact@krudar.com

10-CLASS PASSES

All 10-class pass holders will receive an expiry date extension equal to the duration the gym was closed.
To find out how many classes you have remaining and the expiry date of your pass, please email us at contact@krudar.com.
To re-activate your pass, we will need to transfer your membership into our new booking system.
10-class passes can be used for any "Group 12 people" or "Online" classes.
Please review our Covid-19 safety video before attending class.
Questions? As always we are here to serve you. Please email us at contact@krudar.com

Keeping your kids safe:

All kids classes have been adjusted to adhere to social distancing rules.
Kids classes will have a maximum of 12 students per class, all 6 feet apart.
Children will need to come in workout attire, and bring a water bottle, bag for shoes, and face mask.
Children will remain in their dedicated square for the duration of the class.
Unfortunately, at this time parents will not be able to enter the gym.
Instructors will greet your children at the door and will drop them off to you after class.
We are hopeful to set up a webcam so parents may peek in.
Please review our Covid-19 safety video before attending class.

Class Format:

We will resume our children's program on a semestered based system.
While a transition will take some effort, a semestered based system will allow the children to train in cohorts.
A cohort means that your child will train with the same group of children for the duration of the semester.
The Fall 2020 semester will run September 28, 2020 - December 18th, 2020

Memberships:

All children with existing memberships will be granted a credit equal to the remaining pre-covid balance.
This credit may then be used to book any of our new classes.
We understand that there are various levels of comfort of returning to the gym.
We have designed our new schedule with your feedback in mind.
We now offer: Group Classes, Small Private Classes, and 1-on-1 Pad Sessions.
To find out how many classes or how much time you have remaining, please email us at contact@krudar.com
To resume your membership we will need to first transfer your childs account into our new booking system.
Please email us at contact@krudar.com to start this process.
Questions? As always we are here to serve you. Please email us at contact@krudar.com